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Liberation Vacations Package Booking Terms &

Conditions

 

Liberation Vacations

These Booking Terms & Conditions apply where Liberation Vacations organises and sells a holiday, package or combination of travel services directly to customers.

They are separate from bookings where Liberation Vacations acts solely as a travel agent or First Mate for another travel provider.

 

1. Who You Are Booking With

 

Where a trip is expressly advertised as a Liberation Vacations Package, your contract for that package will be with Liberation Vacations.

Business name: Liberation Vacations
Trading/legal entity: [insert legal entity]
Registered/business address: [insert address]
Email: [insert email]
Telephone: [insert telephone number]

The booking page for each trip will identify whether Liberation Vacations is acting as:

  • The organiser of a package;

  • An agent for another travel provider; or

  • A group coordinator alongside a separately booked holiday.

 

These roles are legally different, so customers should check the information provided for the particular trip.

 

2. Package Travel Regulations

 

Some combinations of travel services sold by Liberation Vacations may constitute a "package" within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.

Where those Regulations apply, you will receive the rights and protections required by law.

Nothing in these Booking Terms is intended to exclude or restrict those statutory rights.

 

3. Making a Booking

 

A booking may be made through our website or another booking process specified by Liberation Vacations.

The person making the booking must be aged 18 or over and have authority to make the booking on behalf of everyone included in the reservation.

The lead booker is responsible for ensuring that all members of the booking:

  • Receive the relevant booking information;

  • Understand these Booking Terms;

  • Provide accurate information; and

  • Make payments when required.

 

A booking becomes confirmed when we issue confirmation and any required deposit has been received.

 

4. Prices

 

The price of your package and what is included will be clearly stated before booking.

Depending on the particular trip, the price may include combinations such as:

  • Accommodation

  • Cruise travel

  • Transfers

  • Organised activities

  • Excursions

  • Group functions

  • Venue hire

  • Entertainment

  • Meals or drinks

  • Other travel services

 

Anything not specifically listed as included should not be assumed to form part of the package.

 

5. Deposits

 

A deposit may be required to secure your booking.

The amount will be displayed before you book.

Unless otherwise stated or required by law, deposits may become non-refundable once we have committed funds to suppliers on your behalf.

The specific cancellation conditions applying to your booking will be provided before payment.

 

6. Balance Payments

 

Your booking confirmation will specify:

  • The total package price;

  • Amount already paid;

  • Remaining balance; and

  • Final payment deadline.

It is your responsibility to ensure the balance is paid on time.

If payment is not received by the required date, we may treat the booking as cancelled after providing any notice required under the applicable booking conditions or law.

Cancellation charges may then apply.

 

7. Payment Protection

 

Where Liberation Vacations is legally required to provide insolvency protection for customer payments under the Package Travel and Linked Travel Arrangements Regulations 2018, appropriate protection will be arranged.

Details of the protection applicable to the particular package will be provided to customers before booking where required.

Insolvency protection provider: [insert once arranged]

Protection details: [insert]

Liberation Vacations will not advertise a package as financially protected unless the required protection is actually in place.

 

8. ATOL Protection

 

Some packages that include flights may require ATOL protection.

Liberation Vacations will not sell a flight-inclusive package requiring ATOL protection unless it is being sold through an appropriate ATOL-protected arrangement.

Where a holiday is ATOL protected, customers will receive the appropriate ATOL Certificate and information identifying who is providing that protection.

If no ATOL Certificate is issued, customers should not assume that the booking is ATOL protected.

 

9. Changes Requested by You

 

If you wish to change your booking after confirmation, contact us as soon as possible.

We will try to accommodate reasonable requests but cannot guarantee that changes will be possible.

Changes may result in:

  • Supplier amendment charges;

  • Fare differences;

  • Administration costs; or

  • Other additional costs.

 

We will tell you about applicable charges before completing an amendment where reasonably possible.

 

10. Cancellation By You

 

If you wish to cancel your booking, the lead booker should notify Liberation Vacations in writing.

Cancellation becomes effective when we receive the cancellation request.

Cancellation charges may apply depending on:

  • How close cancellation occurs to departure;

  • Non-refundable supplier costs;

  • The booking conditions provided for the particular trip; and

  • Your statutory rights.

 

The applicable cancellation schedule will be shown during booking or included with your booking confirmation.

You should obtain travel insurance that provides appropriate cancellation cover.

 

11. Cancellation or Significant Changes By Us

 

Occasionally it may be necessary for Liberation Vacations or one of our suppliers to change part of your holiday.

Minor changes may be made where reasonably necessary.

Where applicable package-travel legislation gives you additional rights following a significant change or cancellation, those rights will apply regardless of anything stated in these terms.

Depending on the circumstances, this may include the right to:

  • Accept the proposed change;

  • Accept an alternative package where offered; or

  • Terminate the package contract and receive an appropriate refund.

 

12. Minimum Group Numbers

 

Some Liberation Vacations trips depend on a minimum number of bookings.

Where a minimum number applies, this will be disclosed before booking where required.

If minimum numbers are not reached and the trip cannot proceed, we will notify affected customers in accordance with the applicable booking conditions and legal requirements.

 

13. Suppliers

 

Liberation Vacations may use independent suppliers to provide elements of a package.

These may include:

  • Hotels

  • Cruise lines

  • Transport companies

  • Transfer providers

  • Restaurants

  • Entertainment providers

  • Excursion operators

  • Activity providers

  • Venues

 

Where Liberation Vacations is legally the organiser of a package, using third-party suppliers does not remove the responsibilities imposed upon us by applicable package-travel legislation.

 

14. Passports, Visas and Entry Requirements

 

Customers are responsible for ensuring they meet applicable passport, visa, immigration and entry requirements.

Your passport must meet the requirements of every country visited.

We may provide general information, but responsibility for obtaining the correct documentation remains with the traveller.

 

15. Travel Insurance

 

Appropriate travel insurance is strongly recommended and may be made a condition of participating in certain Liberation Vacations packages.

Your insurance should be suitable for your personal circumstances and the activities you intend to undertake.

Consider cover for:

  • Cancellation

  • Medical treatment

  • Emergency repatriation

  • Travel disruption

  • Lost or stolen property

  • Activities you intend to participate in

 

16. Lifestyle-Friendly Packages

 

Certain Liberation Vacations packages are designed specifically for adults within the lifestyle, ENM and other open-minded communities.

This describes the intended community and social environment.

It does not mean sexual activity forms part of the travel package.

Liberation Vacations does not sell sexual services, provide sexual partners or guarantee sexual interaction.

Any consensual private interaction between adults is independent of the travel services supplied by Liberation Vacations.

 

17. Consent and Behaviour

 

All participants must respect the boundaries of other guests.

Participation in a lifestyle holiday does not constitute consent.

"No" means no.

Changing your mind is always permitted.

Persistent unwanted advances, harassment, intimidation or deliberate disregard for another person's boundaries may result in removal from Liberation Vacations-managed activities or communities.

Where behaviour also breaches a hotel's, cruise line's, venue's or other supplier's rules, the supplier may take separate action.

 

18. Removal Due to Behaviour

 

Where a guest's behaviour presents a genuine safety risk, involves serious harassment or substantially disrupts the experience of other travellers, Liberation Vacations may take reasonable action.

Depending on the circumstances, this could include removing the person from Liberation Vacations-managed activities or, where legally and contractually permitted, ending their participation in the trip.

Any decision affecting purchased travel services will be made in accordance with applicable consumer law and the circumstances of the incident.

Customers removed because of their own serious misconduct may be responsible for resulting costs to the extent permitted by law.

 

19. Privacy

 

The lifestyle nature of a Liberation Vacations trip can make participation particularly sensitive.

Guests must respect the privacy of other travellers.

You must not publicly disclose another guest's participation in the lifestyle or Liberation Vacations community without their permission.

Our handling of customer personal information is governed by the Liberation Vacations Privacy Policy.

 

20. Photography

 

Do not photograph or film another guest in circumstances where they reasonably expect privacy without their consent.

Permission to take a photograph does not automatically mean permission has been given to publish it.

Explicit permission should be obtained before identifying another guest as participating in a lifestyle-focused trip on social media or another public platform.

 

21. Complaints During Your Holiday

 

If you experience a problem during your holiday, please tell Liberation Vacations or the relevant supplier as soon as reasonably possible.

Giving us an opportunity to address the issue while you are travelling can often prevent a problem becoming more serious.

Contact details for assistance during the trip will be provided where appropriate.

 

22. Complaints After Your Holiday

 

If a problem remains unresolved, please contact:

Liberation Vacations
Email: [insert customer service email]

Please provide your booking reference and sufficient information for us to investigate your complaint.

 

23. Liability

 

Our liability will be determined by applicable UK law, including the Package Travel and Linked Travel Arrangements Regulations 2018 where they apply.

Nothing in these Booking Terms limits or excludes liability where doing so would be unlawful.

Different rules may apply where Liberation Vacations acts solely as an agent rather than as the organiser of a package.

 

24. Events Beyond Our Control

 

Travel can be affected by circumstances outside the reasonable control of Liberation Vacations and its suppliers.

Examples may include severe weather, natural disasters, war, terrorism, significant public-health events, government restrictions, port closures and other extraordinary circumstances.

Your rights in these circumstances will depend on the applicable law and the nature of the booking.

Nothing in this section removes rights customers have under applicable package-travel legislation.

 

25. Governing Law

 

These terms are governed by the applicable laws of England and Wales, subject to any mandatory consumer protections that apply to customers elsewhere in the United Kingdom.

 

26. Contact Details

 

Liberation Vacations

Website: [insert website]
Email: [insert email]
Telephone: [insert telephone]
Business address: [insert address]

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